FAQ and troubleshooting

Frequently asked questions

The module does not appear in the module list

• Check that the productioninterne/ folder is in htdocs/custom/
• Check file permissions (755 for folders, 644 for files)
• Check PHP syntax: php -l modProductionInterne.class.php
• Check Dolibarr logs in /documents/dolibarr.log

Extrafields do not appear on products

• Disable then re-enable the module
• Clear the Dolibarr cache
• Check configuration in Setup > Other attributes > Products

The Production tab does not appear on orders

• Check that the order contains at least one product with "Internal manufacturing" mode
• Check that the user has the "Read productions" permission

Stock movements are not created

• Check that the Stock module is enabled in Dolibarr
• Check that the selected warehouse exists and is active
• Check user permissions on the Stock module

Priority is not calculated correctly

• Check that the planned date is filled in
• The calculation uses: deadline (40%), quantity (30%), order link (30%)
• Recalculate manually from the production card

Compatibility

Supported Dolibarr versions

Version	Status
21.0+	Supported
20.x	Supported
19.x	Supported
18.0	Supported (minimum version)
< 18.0	Not supported

Supported PHP versions

• PHP 7.4 to PHP 8.4+ are supported
• Recommendation: PHP 8.1 or higher for better performance

Technical support

• Email: productioninterne@ptitetete.org
• Documentation: This website
• GitHub: Report bugs via GitHub issues